Privacy Policy

This Privacy Policy ("Policy") describes how Rajinslot ("we", "us", "our") collects, processes, uses, stores, and shares personal data about individuals ("you", "your", "the Player") who access or use the Rajinslot online gaming platform at https://rajinslot.cam, its mobile interface, and any associated services (collectively, "the Platform").

Rajinslot is operated by an internationally licensed entity. We are committed to handling personal data responsibly and in accordance with internationally recognised data protection principles, including those reflected in frameworks such as the General Data Protection Regulation (GDPR) and Malaysia's Personal Data Protection Act 2010 (PDPA). Where these frameworks differ, we apply the higher standard of protection.

By creating a Rajinslot account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you should not use the Platform.

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

Rajinslot collects personal data from you in the following categories and at the following points:

3.1 Registration Data

When you create a Rajinslot account, we collect your legal full name, date of birth, email address, residential address (including city and postcode), contact telephone number, and your chosen username and password. This information is mandatory — without it, we cannot open an account for you.

3.2 Identity Verification (KYC) Data

Before processing any withdrawal, we require you to submit identity verification documents. These typically include a copy of your government-issued photo identification (such as a Malaysian MyKad or passport), a proof of residential address (such as a recent utility bill or bank statement), and documentation confirming ownership of the payment method used for deposits. We may request additional documentation at any stage in accordance with our anti-money laundering obligations.

3.3 Financial Transaction Data

We collect records of all deposits, withdrawals, and wagering activity associated with your account, including transaction amounts in MYR, payment method identifiers (such as masked bank account numbers or e-wallet identifiers for Maybank2u, CIMB Clicks, Touch 'n Go eWallet, DuitNow, FPX, and others), timestamps, and transaction references. Cryptocurrency transaction data — including wallet addresses and transaction hashes for BTC, ETH, USDT, and LTC deposits — is also recorded.

3.4 Technical and Usage Data

When you access the Platform, we automatically collect certain technical data including your IP address, device type and operating system, browser type and version, pages visited, session duration, and referring URL. This data helps us maintain platform security, detect fraudulent access, and improve the user experience.

3.5 Communications Data

We retain records of communications between you and the Rajinslot support team, including live chat transcripts and email correspondence. This data is used to resolve disputes, improve service quality, and maintain an audit trail of support interactions.

3.6 Responsible Gambling Data

Where you use the Platform's responsible gambling tools — such as requesting deposit limits, cooling-off periods, or self-exclusion — we record and process this information to give effect to your requests and to fulfil our duty of care obligations as a licensed operator.

Rajinslot processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to fulfil our obligations to you under the Terms and Conditions of the Platform — including operating your account, processing deposits and withdrawals, and providing access to games.
• Legal Obligation: Processing required to comply with applicable legal requirements, including anti-money laundering (AML) regulations, counter-terrorism financing (CTF) requirements, and identity verification obligations under our gaming licence.
• Legitimate Interests: Processing carried out for the legitimate business interests of Rajinslot where those interests are not overridden by your rights and interests — including fraud prevention, platform security, and internal analytics.
• Consent: Processing based on your freely given, informed consent — such as the sending of promotional communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Rajinslot uses the personal data collected from you for the following purposes:

Rajinslot does not sell, rent, or disclose your personal data to third parties for their own commercial gain. We share personal data only in the following limited and defined circumstances:

• Payment Processors: We share necessary transaction data with our payment processing partners to facilitate deposits and withdrawals via Malaysian banking networks (including FPX and DuitNow operators), e-wallet providers (Touch 'n Go eWallet, Boost, GrabPay), and cryptocurrency networks. These processors are bound by data processing agreements.
• Identity Verification Providers: We use accredited third-party KYC service providers to verify player identity documents. These providers process your identity data solely for verification purposes.
• Gaming Software Providers: Platform infrastructure and game delivery services involve licensed third-party studio and platform providers who may process limited technical and session data. All providers operate under data processing agreements restricting use to platform delivery only.
• Regulatory and Legal Authorities: We may disclose personal data to regulatory bodies, law enforcement, or judicial authorities where required to do so by applicable law, valid legal process, or our gaming licence obligations. We will notify you of such disclosure where legally permitted to do so.
• Self-Exclusion Registries: Where you request self-exclusion, limited account status data may be shared with relevant responsible gambling registries where our licensing framework requires us to do so.

Rajinslot uses cookies and similar tracking technologies on the Platform for the purposes of enabling core functionality, remembering your preferences, maintaining session security, and gathering aggregated analytics data to improve the Platform.

The categories of cookies used by Rajinslot are as follows:

• Strictly Necessary Cookies: These cookies are essential to the operation of the Platform. They enable you to log in, navigate between pages, and maintain your session. Disabling these cookies will prevent the Platform from functioning correctly.
• Functional Cookies: These cookies remember your preferences — such as language settings, preferred display settings, and previously entered information — to provide a more personalised experience on return visits.
• Analytics Cookies: We use aggregated, anonymised analytics data collected via first-party cookies to understand how players interact with the Platform, which pages are most visited, and where technical issues may arise. This data does not identify individual players.
• Security Cookies: These cookies assist in detecting and preventing fraudulent login attempts, account takeover activity, and bot-driven interactions with the Platform.

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookie categories may affect the performance and functionality of the Platform. Strictly necessary cookies cannot be disabled without rendering the Platform unusable.

Rajinslot implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the Platform.
• Encryption of stored personal data and financial records at rest using industry-standard encryption protocols.
• Access controls limiting internal access to personal data on a strict need-to-know basis, with role-based permissions and audit logging.
• Multi-factor authentication requirements for staff accessing systems that hold player personal data.
• Regular penetration testing and security audits of Platform infrastructure conducted by independent third-party security specialists.
• Secure, segregated storage of KYC documentation with restricted access limited to compliance team members.

Notwithstanding the above, no data transmission over the internet or storage system can be guaranteed to be completely secure. In the event of a data security incident that is likely to result in a high risk to your rights and freedoms, Rajinslot will notify affected players without undue delay and take all reasonable steps to mitigate the impact.

Rajinslot retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active Account Data: Retained for the duration of your account being active on the Platform.
• KYC and Identity Verification Data: Retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years following the transaction date, in accordance with AML/CTF regulatory requirements.
• Support Communications: Retained for up to three (3) years following the resolution of the relevant support interaction, for dispute management and quality assurance purposes.
• Technical and Usage Logs: Retained for up to twelve (12) months, after which they are aggregated and anonymised or deleted.
• Self-Exclusion Records: Retained for the duration of the self-exclusion period and for a minimum of five (5) years thereafter, to prevent re-registration during the exclusion window.

Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to any identifiable individual.

Subject to applicable law and certain limited exceptions, you have the following rights in relation to your personal data held by Rajinslot. You may exercise these rights by contacting our support team via live chat or at the email address provided in Section 14.

The Rajinslot platform is strictly for players aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration and withdrawal process.

Where Rajinslot becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated funds will be reviewed in accordance with our responsible gambling and AML obligations, and the personal data will be securely deleted to the extent permitted by applicable legal retention requirements.

If you are a parent or guardian and believe that a minor in your care has registered a Rajinslot account, please contact our support team immediately at [email protected] so that we can take prompt action.

As an internationally operated platform, Rajinslot may transfer your personal data to countries outside Malaysia in connection with our operational infrastructure, payment processing, and third-party service provider relationships. Such transfers occur only where:

• The recipient country has been assessed as providing an adequate level of data protection;
• Appropriate safeguards — such as standard contractual clauses or binding corporate rules — are in place to protect the transferred data; or
• The transfer is necessary for the performance of a contract with you or is required by applicable law.

Where personal data is transferred internationally, Rajinslot ensures that the receiving party is subject to data protection obligations no less stringent than those required under this Privacy Policy and applicable Malaysian data protection law.

Rajinslot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of the Platform. Where changes are material — meaning they significantly affect your rights or the way we use your data — we will provide reasonable prior notice through the platform interface or by email to your registered address.

The date on which this Policy was last updated is displayed at the top of this page. We encourage you to review this Policy periodically. The current version is always accessible at https://rajinslot.cam/privacy-policy.

Your continued use of the Platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. Where you do not accept the updated Policy, you should cease using the Platform and contact the support team to arrange closure of your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the Rajinslot data team through the following channels. All enquiries will be handled promptly and in confidence.

For responsible gambling queries, self-exclusion requests, or account closure requests, please visit our Responsible Gambling page for dedicated guidance and support resources.

For general platform queries, bonus clarification, or account support, please refer to our FAQ page, which covers the most commonly asked questions from Malaysian players.